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PAYMENT OPTIONS AVAILABLE :-

During check-out you will be prompted to select the payment options.

  • Offline Payment :- CASH DEPOSIT/ BANK TRANSFER/ CHEQUE DEPOSIT INTO OUR BANK ACCOUNT
    Bank Name: Maybank
    Beneficiary: Cocoscience Sdn Bhd
    Account Number: 514721120511
    SWIFT CODE (where applicable): MBBEMYKL

    Please use any one of the options stated below to inform us of successful payment :-
    1. Sign In to your account on our website and click on your order. Upload the file stating payment details below.
    2. Whatsapp / SMS / WeChat payment details to +6
    010-5231 521
    3. Email payment details to customercare@cocolab.my

    Please include the following in your payment details :
    Order Number
    - Bank Name
    - Amount
    - Date
    - Banking Slip (scan / photograph)


    *Note: For ATM Cash Deposits, please bank in payment to the nearest Ringgit. (eg. RM88.50 -> RM89, RM88.40 -> RM88)
     

  • Online Payment :- PAYPAL WEBSITE PAYMENTS
    for Credit/Debit Cards where you select EITHER
    • Pay with PAYPAL ACCOUNT (for those that have a registered PayPal Account);  or 
    • Pay with CREDIT OR DEBIT CARD (if you do not have a PayPal Account and/or do not wish to register a PayPal Account)
       
    • You may opt to make your online payment at a later time. Simply sign-in to your COCOLAB account and click on your Order History. Select the order you would like to make online payment for and you will be redirected to the PayPal site to complete payment.
       

Once we have received successful payment, you will receive a confirmation email stating successful payment from us (for Offline Payment - processed the following working day if received after 5:00pm) OR from our partner PayPal website (for Online Payment).

Need more information? Click here for Payment & Shipping process or our FAQs section.

 

NOTE: 

  • Please note that we will only ship out orders with successful and complete payment.
  • Payment for orders should be made within 7 days, failing which, we will not hold your order and it will be canceled.
  • Please note that any discounts or vouchers applied in the order will also be canceled upon non-payment within 7 days.