RETURN & EXCHANGE POLICY
We strive to provide a great customer experience when you shop with us. If you've changed your mind about a product, you can contact us for an exchange before delivery has been scheduled. If you've changed your mind about a product upon receival, we allow a 30-day return & exchange policy upon receipt of the order subject to the following terms & conditions:
- Item must in its original purchase condition - item must be unopened, unused, unmarked and not defaced in any manner
- Items purchased in a set must be returned as whole set
COCOLAB deserves the right to stipulate any delivery arrangement or cost made by a customer for products that are returned or exchanged. Please note that delivery costs are to be borne by the customer as this is a cost beyond the sale of our products.
Should there be any questions, please email us at [email protected]