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PAYMENT OPTIONS AVAILABLE :-

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During check-out you will be prompted to select the payment options.

  • Offline Payment :
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    - CASH DEPOSIT/ BANK TRANSFER/ CHEQUE DEPOSIT INTO OUR BANK ACCOUNT
    Bank Name: Maybank
    Beneficiary: Cocoscience Sdn Bhd
    Account Number: 514721120511
    SWIFT CODE (where applicable): MBBEMYKL

    Please use any one of the options stated below to inform us of successful payment :-
    A. Sign In to your account on our website and click on your order. Upload the file stating payment details below.
    B.
     Email payment details to customercare@cocolab.my

    Please include the following in your payment details :
    Order Number
    - Bank Name
    - Amount
    - Date
    - Banking Slip (scan / photograph)


    *Note: For ATM Cash Deposits, please bank in payment to the nearest Ringgit. (eg. RM88.50 -> RM89, RM88.40 -> RM88)
     

  • Online Payment A:
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    - PAYPAL PAYMENT WEBSITE (supports Visa, MasterCard, American Express, JCB, Diner's Club, Discover)
    for Credit/Debit Cards where you select EITHER
    • Pay with PAYPAL ACCOUNT (for those that have a registered PayPal Account);  or 
    • Pay with CREDIT OR DEBIT CARD (if you do not have a PayPal Account and/or do not wish to register a PayPal Account)
       
    • You may opt to make your online payment at a later time. Simply log-in to your COCOLAB account and view your Order History. Select the order you would like to make online payment for. Click on the "Pay" link at the bottom of the invoice and you will be redirected to the PayPal site to complete payment.
       
  • Online Payment B:
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    - eGHL PAYMENT WEBSITE
    for Local Malaysian Bank Transfers OR Boost e-Wallet OR AliPay where you select EITHER
    • Pay with MALAYSIAN BANK ACCOUNT (for those with a registered bank account in Malaysia). You will be redirected to your selected bank. All local banks supported.
    • Pay with ALIPAY ACCOUNT (for those with a registered AliPay account).
    • Pay with BOOST eWALLET (for those with Boost eWallet account).
       
    • You may opt to make your online payment at a later time. Simply log-in to your COCOLAB account and view your Order History. Select the order you would like to make online payment for. Click on the "Pay" link at the bottom of the invoice and you will be redirected to the PayPal site to complete payment.


  • Boost e-Wallet:-
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    - via eGHL PAYMENT WEBSITE
    for Boost Account Holders with Boost app installed.
    • Select E-wallet via eGHL as payment method
    • Launch Boost app on mobile device and select Scan & Pay
    • Select "I Scan Them" option
    • Scan the COCOLAB QR code as displayed at checkout page

    • You may opt to make your online payment at a later time. Simply log-in to your COCOLAB account and view your Order History. Select the order you would like to make online payment for. Click on the "Pay" link at the bottom of the invoice and you will be redirected to the PayPal site to complete payment.

  • Maybank QR Pay:-
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    for Maybank Account Holders with Maybank app installed or Maybank e-Wallet Account Holders (MAE) with Maybank app installed.
    • Launch Maybank app on mobile device and select QR Pay
    • Scan the COCOLAB QR code as displayed at checkout page
    • Key In total amount and confirm
    • Upload screen shot of successful payment to your account or email screen shot of successful payment to our email: customercare@cocolab.my with Order Number (eg. #100020191234  RM99)

    • You may opt to make your online payment at a later time. Simply log-in to your COCOLAB account and view your Order History. Select the order you would like to make online payment for. Click on the "Pay" link at the bottom of the invoice and you will be redirected to the PayPal site to complete payment.

  • Grab Pay:-
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    for Grab Account Holders with Grab app installed.
    • Launch Grab app on mobile device and select Pay or Payment
    • Scan the COCOLAB QR code as displayed at checkout page
    • Key In total amount and confirm
    • Upload screen shot of successful payment to your account or email screen shot of successful payment to our email: customercare@cocolab.my with Order Number (eg. #100020191234  RM99)

    • You may opt to make your online payment at a later time. Simply log-in to your COCOLAB account and view your Order History. Select the order you would like to make online payment for. Click on the "Pay" link at the bottom of the invoice and you will be redirected to the PayPal site to complete payment.


  • Self-Collect:-
    depending on your delivery method, you can choose to complete payment online or complete payment at our physical stores after choosing your preferred "Self-Collect" option
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    • Pay Now via Credit Card, Online Banking, Bank Transfers, or eWallets. *See online payment options as listed above.
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    • Pay at outlet location via Cash. You will need to present your order notification email and email address to our staff at the selected self-collect location. Please proceed with payment of your order via Cash at our outlet. Once full payment has been made, you may collect your purchases.
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    • You can choose preferred location and self-collect date/time at checkout. There is no pick-up fee for this payment method.

Once we have received successful payment, you will receive a confirmation email stating successful payment from us (for Offline Payment - processed the following working day if received after 5:00pm) OR from our partner PayPal website (for Online Payment).

Need more information? Click here for Payment & Shipping process or our FAQs section.

 

NOTE: 

  • Please check all order details before proceeding with payment. Our company will not be held liable for any detail errors or amount totals
  • Please note that we will only ship out orders with successful and complete payment.
  • Payment for orders should be made within 7 days, failing which, we will not hold your order and it will be canceled.
  • Please note that any discounts or vouchers applied in the order will also be canceled upon non-payment within 7 days.